Frequently Asked Questions
Speak to a Destination Specialist
FAQs For Tour Packages
Start by contacting us by filling out this quick form or sending us an email to africa@queenandyork.com. Our Destination Specialists will discuss your interests and preferences, and then we’ll craft a personalized itinerary tailored just for you. Our offices are open on Mondays through Fridays from 9 – 8pm EST, and on Saturdays from 10 – 5pm EST.
We specialize in bespoke travel experiences in Africa, specifically, Kenya, Tanzania, Egypt and Jordan, offering unmatched local expertise, personalized itineraries based on your interests, and exceptional service with attention to every detail.
Private guided tour means no set departure dates, no minimum spend and no existing groups for you to join. You travel where you want and when you want, simply tell us the number of travelers, the ideal dates and the ‘must-haves’ for the trip, and our Destination Specialists will create your itinerary to fit your needs. Start creating your dream itinerary by filling out this quick form.
Once submitted, a member of our team will reach out to you by the next business day.
Choosing Africa, specifically Kenya, Tanzania, and Egypt, for your next vacation offers a unique blend of experiences, from wildlife safaris and breathtaking natural landscapes to rich historical and cultural sites. In Kenya and Tanzania, you'll encounter some of the most spectacular wildlife and scenic vistas on the planet, including the iconic Maasai Mara, Serengeti, and Ngorongoro Crater. Egypt complements these natural wonders with its unparalleled historical treasures, from the majestic pyramids to ancient monuments. Together, these destinations present a comprehensive journey through beauty, history, and culture, catering to a wide range of interests and ensuring an unforgettable vacation.
We recommend booking as far in advance as possible, especially for peak travel seasons. This ensures the best selection of accommodations and experiences. However, we always strive to accommodate last-minute requests whenever possible.
Since September 2020, the Travel Advisory for Egypt issued by the US Department of State (link to Egypt Travel Advisory (state.gov) is at Level 3 (Reconsider Travel). This advisory is mainly due to terrorism concerns and the limited ability to assist dual national U.S.-Egyptian citizens. Travelers are advised not to visit the following locations in Egypt:
- The Sinai Peninsula (except for air travel to Sharm El-Sheikh).
- The Western Desert.
- Egyptian border areas.
For Jordan, the current advisory is at Level 2 (https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories/jordan-travel-advisory.html ) (Exercise Increased Caution), primarily due to terrorism. Travelers are advised to avoid areas such as:
- Within 3.5 km of the Jordanian border with Syria and east of Ruwayshid towards the Iraqi border.
- Designated Syrian refugee camps.
- Zarqa, Rusayfah, and the Baqa’a neighborhood of Ayn Basha.
- Reconsider travel to Ma'an City and some areas of Ma'an Governorate.
Our Egypt and Jordan Travel Experts are fully informed of these advisories and recommendations. All our custom itineraries are designed to avoid the "do not travel" areas in both Egypt and Jordan. During your trip, you will be accompanied by a private guide and local expert to ensure you travel in the safest way possible.
To further enhance your safety, we also recommend that you:
- Obtain comprehensive medical insurance that includes medical evacuation.
- Enroll in the Smart Traveler Enrollment Program (STEP)to receive Alerts and make it easier to locate you in an emergency.
Since September 2020, many successful and safe tours have been conducted in Egypt and Jordan. Traveling today to these countries is considered no more dangerous than it has been since 2020, provided that travelers follow the advice of the advisories. By taking these precautions and being informed, you can enjoy a fulfilling and secure travel experience in both Egypt and Jordan.
Yes, Destination Specialist can assist with booking your flights. Once your itinerary has taken shape, your Destination Specialist will assist in booking with the right airlines and routes
Absolutely. Your Destination Specialist will talk you through your visa options before your travel and inform you of the supporting documents you’ll need to present at the airport. If necessary, we can also connect you with a trusted third-party visa service to help you overcome more challenging or time-consuming entry restrictions.